Privacy Policy
Remedy Skintech, Inc (REMEDY) understands the importance and sensitivity of your personal data, hence, we are committed to protecting your personal data and sensitive medical information.

Our Privacy Policy ensures that all appropriate standards for Personal data privacy and protection are compliant with Republic Act No. 10173 or the Data Policy Act of 2012 (“DPA”) and its Implementing Rules and Regulations. This policy embodies how we may collect, use, and disclose your personal data or sensitive information as well as your rights as owners of this personal data.

The entire Remedy workforce and other affiliated health care providers including organizations controlled, own, and affiliated with Remedy are committed to follow this Privacy Policy.
This Data Privacy Policy applies to the personal information we collect on the website, social media accounts, Remedy applications, and point of contact listed below (collectively the “Sites”):
Personal information we may collect
Prior to, and while providing our services, we may ask you to provide us with certain Personal Data, Sensitive Information, and Financial Details. These Personal Data may include, but are not limited to, information which may be used for the following :
  1. Basic personal information such as name, address, email address, employment information, telephone or other personal contact numbers for identification purposes, billing and receipt of payment for services rendered.
  2. Sensitive personal information such as age, gender and your health / medical background (for the purposes of diagnosis or treatment of your skin condition)
  3. Financial details such as bank account, credit card, and debit card information you have provided as a result of a transaction.
You are responsible for ensuring that all data, whether personal information, sensitive personal information, or privileged information, you submit to REMEDY are accurate, completed, and up-to-date.
Personal Data Sharing Policy
As a general rule, we are not allowed to share your personal data to a third party except in limited circumstances as listed below. By giving your consent, you authorize REMEDY to disclose your personal data to accredited, affiliated third parties or independent/non-affiliated third parties in any of the following circumstances:
This means we might provide your personal data to the following:
However, these companies may only use such personal data for the purpose disclosed in this Privacy Policy and may not use it for any other purpose. In such cases, we ensure that your Personal Data or Medical information are disclosed with strict adherence to the principles of data privacy and confidentiality.
Your Personal Data may be obtained in various ways such as interviews for application and medical assessment, correspondence by telephone and email, via social media, via chat applications, via our website and from third parties.

However, most of the personal data we obtain are those that you have given to us yourself. You provide us personal data when you:
The following are our purpose’s for collecting your personal data:
REMEDY warrants that appropriate technical, organizational, and physical security measures are in place for the protection of your Personal Data or Medical information against Unauthorized access, use, alteration, and disclosure.
Data retention policy
When your Personal Data or Medical information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy, permanently de-identify, or anonymize it. However, most of the personal data or medical information will be stored in files which we will keep for up to Ten (10) years.
Accessing your personal data
You may access your Personal Data or Medical information to update and/or correct it, subject to certain exceptions provided by law. If you wish to do so, please inform us in writing.We will not charge any fee for an access request, but we may charge a reasonable administrative fee for providing a copy of your Personal Data. In order to protect your Personal Data, we may require some form of identification from you before releasing the requested information.
Complaints and procedures
If you wish to access, update your personal Data/ Medical information or if you have queries, complaints, suggestions, regarding about our Privacy Statement / Privacy Policy, you may reach us through the following contact details:
Address to: Data Protection Officer
Mail to Address: Remedy Skintech, Inc, L/G One Uptown Residences, 35th corner, 9th Ave, Taguig City
Telephone: 0917 873 6339
To assist REMEDY in dealing with a customer complaint, the customer must provide the following information:
Upon receiving your complaint, REMEDY’s respective Data Protection Officer for Privacy shall confirm that the complaint shall be investigated and provide an estimate time of how long you should expect to wait to receive a full response.

While REMEDY endeavors to respond as promptly as possible, response time will vary depending on the nature of the complaint.

The Data Protection Officer and/or the Compliance Officer for privacy shall liaise with the relevant departments to investigate any complaint and shall notify the complainant of the result of the investigation and/or action’s taken as part of the complaint in writing within a reasonable period of time.
changes to this privacy statement and privacy policy
From time to time, we may change or update our privacy statement, policies, and practices to comply with government and regulatory requirements, to adapt to new technologies and protocols, to align with industry practices, or for other legitimate purposes.